Survey Analyst, Public Opinion Research

ACLU - National Office • Washington, DC

120d • $95,666 - $95,666

About The Position

The ACLU seeks applicants for the full-time position of Survey Analyst, Public Opinion Research in the Analytics Division of the Technology department of the ACLU’s National office in New York, NY or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The ACLU Technology Department provides trusted, dependable, and impactful analytics, engineering and product design and management expertise for the ACLU. In partnership with experts across the ACLU, the technology team delivers best-in-class solutions, services, and innovation that advance the ACLU mission and organizational priorities. ACLU Analytics partners with teams across the organization to enable the ACLU to make smart, evidence-based decisions and bring quantitative insights on our issues to the courtroom and the public. Our team's work ranges from social science research for litigation & advocacy, to analysis & reporting for fundraising and engagement, to building and maintaining our data infrastructure. We strive to ensure the ACLU leads by example in the ethical use of data and technology. This includes maintaining our privacy and security standards, pushing for transparent data practices from government and corporate actors, and helping to steward high standards for algorithmic fairness, accountability, and transparency. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

Requirements

• Familiarity with scoping opinion research projects and managing day-to-day project needs
• Very strong quantitative, data analysis, and problem-solving skills.
• Demonstrated experience visualizing survey data using BI software, like Tableau, InfoGram, or similar.
• Intermediate understanding of qualitative, quantitative, and mixed research methods and techniques.
• Understanding of opinion research and evidence-based messaging best practices for ACLU issue areas, like free speech, immigrant rights, voting rights, and functional areas, like fundraising, advocacy research, or brand research.
• Strong written and verbal communication; ability to synthesize quantitative and qualitative results, visualize data, and summarize findings for a wide range of nontechnical stakeholders across various functions and levels of an organization.

Nice To Haves

• Experience using SPSS, Stata, R or other statistical package
• Experience using statistical techniques using survey data, like MrP, MaxDiff or conjoint analysis.
• Experience designing or moderating qualitative research efforts, like focus groups, QualBoards, or similar.
• Experience running opinion research projects end-to-end, including project and stakeholder management.

Responsibilities

• Perform quantitative and statistical analysis of public opinion survey data
• Prepare graphs, tables, and other visual presentations of data for written reports and presentations for internal use and public release.
• Design questionnaires, program survey instruments, and write summary reports.
• Design & build dashboards using survey data to guide decision making to improve engagement with the ACLU and build support for the ACLU’s mission.
• Compile, analyze and interpret public and syndicated polling data.
• Work with stakeholders in Communications, Digital, Political Advocacy, and other departments to track and report public attitudes related to ACLU and its activities.
• Stay up-to-date about industry best practices through participation in industry professional groups, attending conferences, webinars, & other activities.

Benefits

• Generous paid time-off policy
• Comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• 401k plan and employer match
• Annual professional development funds, internal professional development programs and workshops

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees