Surveillance Supervisor
About The Position
Directly supervises surveillance operators in the performance of their duties to ensure that all gaming regulations and guidelines are being followed. Responsible for keeping the Director of Surveillance informed regarding reported matters on concern, serious issues or concerns including detentions, suspected internal or external theft, and all employee discipline issues. This position requires 24 hour 7 days a Week availability. The Surveillance Supervisor reports to the Director of Surveillance with whom an open accurate and reliable line of communication is to be maintained.
Requirements
- High School Diploma or GED required.
- Prior surveillance and/or supervisor experience a plus, but not required.
- Must be able to obtain and retain a gaming license.
- Must maintain strict confidentiality of classified/sensitive information.
- Must be competent with various PC based software programs and standard office equipment.
- Must be able to establish and maintain productive working relationship with co-workers and management and prioritize multiple tasks in a fast-paced environment.
Responsibilities
- Keeps Director of Surveillance thoroughly informed of all activities related to equipment repair, adjustment, and replacement.
- Approves/disapproves leave requests, assigns work schedules, and train surveillance personnel in the absence of the Director of Surveillance.
- Provides direct oversight and training of new hires and support staff.
- Consults with management and vendors on specific types of orders of equipment needed for certain surveillance operations.
- Perform all surveillance operator duties in addition to supervisory responsibilities.
- Provides appropriate and timely notification of gaming and other violations to Director of Surveillance.
- Ensures all reports are complete and thorough.
- Ensures all video data is retained when required and all Surveillance logs are complete.
- Recommends personnel for promotion and disciplinary actions.
- Will serve as the second required surveillance operator in the event of unscheduled absences.
- Prepare monthly reports as required.
- Prepare supply list, orders and contact vendors as needed.
- Recommends personnel for promotion and disciplinary actions.
- Complies with BlueWater Resort & Casino rules and regulations, ensures all employees are in compliance.
- Assist and direct proper use of equipment, train and develop staff when necessary.
- All other duties as assigned (non-gaming functions and issued gaming license permitting).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
