Surveillance Supervisor - Petersburg

Live! Casino & Hotel Virginia • Petersburg, VA

86d

About The Position

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV.

Requirements

• A high school diploma or GED equivalent is preferred.
• Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
• Must be able to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
• Knowledge of computers and CCTV equipment.
• Must be able to read/write in the English language.
• Excellent customer service skills.

Responsibilities

• Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
• Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
• Operate monitor room equipment.
• Complete proper reports and documentation as needed.
• Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
• Assist in scheduling and training of staff.
• Thorough working knowledge of all Table Games.
• Thorough working knowledge of all gaming and non-gaming departments.
• Report all violations and suspicious activity to management.
• Review surveillance department actions, personnel and processes with Surveillance Management.
• Meet with departmental management and leaders as necessary.
• Other duties as assigned.

Benefits

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods and Entertainment

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED