Surveillance Operator - Full Time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN

6d•Onsite

About The Position

DIRECTLY SUPERVISES: None KEY JOB FUNCTIONS: MUST MAINTAIN STRICT CONFIDENTIALITY AT ALL TIMES AS RELATED TO THE SURVEILLANCE SYSTEM AND OPERATION. Any information, knowledge of, or observance of activities that may have a diverse effect on the business, reputation of, safety of, or compliance of the property must be reported to the surveillance Supervisor or Manager on duty and/or if necessary, the Director of Surveillance. Observes monitor screens that transmit in sequence views of the Gaming facility and land-based sites. Adjusts monitor controls when required to improve reception and notifies Surveillance Technician of equipment malfunctions. Follows all instructions and assignments given by Surveillance Department Shift Supervisors and Manager. Informs the supervisor on duty of issues as they occur and reacts accordingly. Maintains close surveillance of all gaming and non-gaming activities utilizing the necessary equipment to identify, record and document all illegal or unusual activities occurring on the floor slot area, slot booths count rooms, vault and cage. Report all illegal and unusual activities to the Supervisor/or appropriate authority. Complete all written reports required during their working shift. Other duties may be assigned at any time.

Requirements

High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
Must possess basic computer skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to company management of the organization.
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Responsible for fostering a fun environment.
Responsible for being gracious to all guests and co-workers.
Responsible for promoting a positive influence in the community and participating in company-sponsored events.
Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures that behavior and appearance comply with established standards.
Maintains a professional work environment with management and staff.
The employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms.
The employee frequently is required to talk or hear and concentrate through background distractions.
The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must be able to stay awake and be alert for entire shift.
Must pass a drug test and be able to pass random drug tests while employed.
Must be able to obtain and maintain an Indiana Gaming Commission License.
Must be at least 21 years of age.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Nice To Haves

College education is helpful.

Responsibilities

Maintain strict confidentiality related to the surveillance system and operation.
Report any information or activities that may affect the business, reputation, safety, or compliance of the property to the Surveillance Supervisor or Manager on duty, or the Director of Surveillance.
Observe monitor screens that transmit views of the Gaming facility and land-based sites.
Adjust monitor controls to improve reception and notify Surveillance Technician of equipment malfunctions.
Follow all instructions and assignments given by Surveillance Department Shift Supervisors and Manager.
Inform the supervisor on duty of issues as they occur and react accordingly.
Maintain close surveillance of all gaming and non-gaming activities using necessary equipment to identify, record, and document illegal or unusual activities.
Report all illegal and unusual activities to the Supervisor/or appropriate authority.
Complete all written reports required during their working shift.
Other duties may be assigned at any time.