Surveillance Operator - Full-time

Churchill Downs • Erie, PA

4d • Onsite

About The Position

Presque Isle Downs & Casino, conveniently located off of I90 in Erie, PA, features table games, slots, sportsbook, entertainment, live thoroughbred horse racing, and year-round simulcast racing. The casino features the latest technology and amenities designed for guest comfort and expectations. The property features three restaurants, including two award-winning restaurants - Churchill's Bourbon & Brew and LBV Steakhouse. If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER. Benefits of being a PID team member… Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members Accrual of Paid Time Off for FT and PT 401k with Company Match - 100% vested at sign up Company Stock Purchase Plan Team Member Engagement Team Member Referral Plan JOB SUMMARY Join our team as a Surveillance Operator! You'll be responsible for video monitoring of key areas across the property, ensuring security and compliance. Duties include observing casino activities, identifying and documenting illegal or unusual actions, and reporting to supervisors or authorities. Strong knowledge of PGCB regulations, internal controls, and confidentiality is required. This role demands attention to detail, professionalism, and adherence to all policies. Be part of the team that keeps our operations safe and secure—apply today!

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Must possess intermediate PC skills.
• Microsoft Office products experience preferred.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
• High School Diploma or equivalent.

Responsibilities

• Candidate will maintain strict adherence to the confidentiality of all departmental and PID information.
• Candidate will maintain close observation on all casino activities from the monitoring system.
• Candidate will utilize necessary equipment to identify, record and document illegal and unusual activities occurring in the casino slot areas, table games areas, cage areas, and other money handling facilities.
• Candidate will report all illegal and unusual activities to the supervisor on duty or other appropriate authorities as necessary.
• Candidate will know all PGCB regulations, as well as PID internal controls and standard operating procedures.
• Other duties may be assigned.
• No Team Member who works in Surveillance is permitted to be in a familial or dating relationship with any other Team Member.

Benefits

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match - 100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees