Surveillance Operator - Surveillance

Hard Rock Hotel & Casino Ottawa • Rockford, IL

11d • $15 - $20

About The Position

POSITION SUMMARY: The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.

Requirements

• This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security-related field or gaming-related positions (Cage, Slot, Table Games or Audit) preferred.
• Analytical, observational, organizational, interpersonal and communication skills.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• 20/20 corrected vision is required.
• Computer applications.
• Work overtime and/or change shifts on short notice.
• Get along with co-workers and work in a team environment in a small environment.
• Complete mental math quickly.

Nice To Haves

• Casino Surveillance or related surveillance experience is an asset.
• Prior experience in the Gaming industry a plus.
• Blackjack, roulette, craps and other card games is preferred.

Responsibilities

• Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.
• Record events in table games, slots, cage, soft count.
• Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
• Perform duties in compliance with company standards and gaming regulations.
• Assist in the coordination and resolution of emergency situations.
• Responsible for disclosing irregularities, variances in procedures etc., observed during the performance of duties to the immediate attention of management.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Perform all other related and compatible duties as assigned.
• Perform work regularly and adheres to all Illinois Gaming Regulations.
• Attend seminars when needed.

Benefits

• Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.
• To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED