Surveillance Operator

Churchill Downs Incorporated•Oxford, ME

2d•Onsite

About The Position

The Surveillance Operator observes all areas of the property, and surrounding areas, including Sportsbook, for suspicious behavior and reports all procedural infractions and criminal activity, while maintaining an emphasis on asset/revenue protection.

Requirements

Must be 18 years of age or older
Excellent verbal and written communication skills
Ability to multitask and respond to telephone and radio traffic
Excellent attention to detail and observational skills
Knowledge of basic computer skills required. Knowledge of video surveillance software is preferred but not required. Full on the job training is provided.
High school diploma or equivalent
Experience in surveillance, security, or related field preferred
Must be able to obtain and maintain a valid gaming credential issued by the Maine Gambling Control Unit (MGCU)

Nice To Haves

Knowledge of video surveillance software is preferred but not required.

Responsibilities

Utilizes surveillance equipment to observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness
Monitors all company assets as well as property employees and guests for procedural violations
Detects and reports incidents of cheating, theft, fraud, or other security breaches to the appropriate personnel
Dispatches security officers as needed throughout the facility to monitor conduct
Maintains cleanliness of workstations and equipment
Develop detailed and accurate logs or reports as required
Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct
Maintain knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures
Performs other related duties as assigned
Develop Table Games knowledge to effectively observe any cheating or suspicious behavior.