SURVEILLANCE OPERATOR (STC)

Spokane Tribe•Washington, DC

23d•$21 - $27•Onsite

About The Position

The Surveillance Operator is responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property, and observes all procedures, standards, systems and policies of the Spokane Tribal Gaming facilities

Requirements

Must be able to work independently, be detail oriented (written and verbal), and have a consistent attendance record, and exercise discretionary judgment.
Must be willing to work with others while conducting investigations.
Knowledge of all applicable gaming regulations, both current and in the future.
Must maintain knowledge of all possible cheats and scams within the gaming industry.
Must have exceptional communication skills both verbal and written and the ability to multi-task
Knowledge of, and experience with, closed circuit and digital television equipment preferred
Ability to monitor casino, write log entries and reports intelligently and legibly
Must have a High School Diploma or equivalent
Minimum of 1 year experience in Casino Gaming and/or Regulation of Gaming and/or Law enforcement
Must have experience with Windows based computer systems and Microsoft Office software
Must have a valid Washington State Driver's License and shall be required to submit driving abstract prior to employment and on a quarterly basis as determined by Commission, Enforcement Division Director or Supervisor at his/her expense.
Must be able to pass a background investigation and maintain eligibility requirements

Nice To Haves

Gaming experience in casino or regulatory environment preferred

Responsibilities

Monitors, understands and ensures compliance with the policy and philosophy pertaining to loss prevention
Will ensure that all gaming activities conform to the Tribal Regulations, Standards, Guidelines, Minimum Internal controls and Policies and Procedures established for Gaming.
Responsible for maintaining the highest level of confidentiality in the department.
Must understand basic room operations and be able to keep all recordings functional.
Responsible for documenting and reporting any gaming deviations to the Investigator, Surveillance Supervisor and/or Gaming Commission, Staff and Casino Administration as required.
Must monitor the table games to detect violations of rules, dealer errors and possible cheating or scams.
Must monitor the cashier cages, slot machines, hard count and the restaurant area for any procedural deviation that could affect Tribal assets.
Must pass written tests for each casino department as supervisor finds necessary.
Facilitates the flow of information, by attending regularly scheduled departmental meetings.
Maintains a consistent and regular attendance record.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Write comprehensive, daily reports utilizing computer programs such as Microsoft Word and Excel.
Conduct observations of all gaming activity in reference to the compliance of the Spokane Tribal Gaming Code rules and regulations.
May assist other departments of the gaming agency
Must have ability to develop and maintain working relationships with casino personnel and management
Ability to learn, understand and apply the regulations as set forth by the Spokane Tribal Gaming Commission
Maintain positive peer relationships and provide assistance in a professional manner
Must display professional behavior at all times.
Must have the ability to read, analyze and interpret the most complex documents.
Must have ability to respond effectively to others.
Other job-related duties as assigned.