Surveillance Operator - Beau Rivage

MGM Resorts International • Folsom, CA

1d • $23 • Onsite

About The Position

As a Surveillance Operator, you will be at the heart of the action. With a sharp eye for detail and a commitment to integrity, you will help protect our guests, our team, and our property while ensuring every experience is safe, seamless, and secure. Your vigilance plays a critical role in upholding our standards and supporting the WOW moments our guests remember long after their visit.

Requirements

• Takes pride in maintaining a keen eye for detail.
• Thrives in a team environment, contributing to positive experiences.
• Demonstrates professionalism, sound judgment, and integrity.
• Enjoys making a difference and leaving a lasting impression.
• Excels at managing multiple tasks simultaneously.

Responsibilities

• Operate CCTV technology to monitor casino activities and archive audio and video evidence.
• Proactively monitor all casino areas and personnel, including Table Games, Casino Cage, Soft Count, Slots, and Poker, to deter fraud and theft.
• Observe and review video, documenting specific incidents like guest complaints, procedure errors, theft, and variances.
• Maintain and improve knowledge of game rules, company policies, and procedures through ongoing training.
• Cooperate with local Gaming Authorities and assist law enforcement agencies as necessary.
• Testify in court as a company representative when needed.
• Identify trends and abnormalities by reviewing data and investigating anomalies.
• Collaborate with leadership to enhance the guest experience.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & Compensation Protection benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed