Surveillance Operator
About The Position
Casino Salem is proud to be a newly opened entertainment destination in Salem, New Hampshire and recently acquired by Churchill Downs, Inc. As one of the newest properties in CDI's expanding portfolio of gaming and entertainment venues, Casino Salem offers team members the opportunity to grow their careers with a company known for its legacy of innovation and success. Here, we foster a culture of collaboration and excellence—where every team member plays a vital role in creating extraordinary experiences for our guests.JOB SUMMARY The Surveillance Operator observes all areas of the property and surrounding areas for suspicious behavior and reports all procedural infractions and criminal activity.
Requirements
- Excellent verbal and written communication skills
- Excellent attention to detail and observational skills in analyzing video footage
- Proficiency in computer skills, including knowledge of video surveillance software, database management, and basic networking concepts
- Ability to multitask and respond to telephone and radio traffic
- High school diploma or equivalent
- Vocational or technical certifications in related field
- One year of experience in surveillance, security, or related field
- Must obtain valid gaming license, where applicable
Responsibilities
- Utilizes surveillance equipment to observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal
- Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness
- Monitors all company assets as well as property employees and guests for procedural violations
- Detects and reports incidents of cheating, theft, fraud, or other security breaches to the appropriate personnel
- Dispatches security officers as needed throughout the facility to monitor conduct
- Maintains cleanliness of workstations and equipment
- Develops detailed and accurate logs or reports as required
- Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct
- Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures
- Performs other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
