Surveillance Operator (Overnight)

Nemacolin•Wharton Township, PA

6d•Onsite

About The Position

As an Overnight Surveillance Operator at Nemacolin's luxury resort, you will be responsible for maintaining a safe and secure environment for guests and associates by controlling and operating the central communication system, as well as partaking in any auxiliary patrol or event roles if requires. Overnight shift hours are from 10pm to 6:30am. A $1 shift differential will be added to the hourly pay rate during this shift. At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement. Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning. A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional. Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

Requirements

High School education required.
Ability to stand/sit up to 8 hours at a time.
Must be able to speak the English language fluently.
Must possess good written and verbal communication skills, good organization skills, and the ability to work in a stressful environment.
Must be able to work a variety of shifts – including holidays, weekends, evenings, nights, etc.
Computer/ email Skills
Must participate in a resort provided hospitality security officer certification program and obtain a passing score within 60 days of hire.

Nice To Haves

Previous security experience is a plus.

Responsibilities

Guard property and personnel against theft, vandalism and illegal activities through proactive camera monitoring of the property.
Answers phone calls and communicates with security personnel as necessary.
Observes departing personnel to guard against theft of company property via bag checks.
Records data regarding accidents/incidents and conducts investigations.
Follows established procedures for handling emergencies.
Fire/hazard detection and prevention.
Collaborates with resort leadership, security department and any outside entities as approved by VP of IT & Security.
Other job duties as assigned.

Benefits

Competitive hourly wages and attractive 401(k) program
Medical, dental, and vision coverage for eligible associates
Paid time off and holiday compensation
Discounted associate meals and uniform services
Savings across resort dining, retail, spa, and activities
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Paid training and structured onboarding
Hands-on learning and cross-department opportunities
Clear pathways for advancement and internal promotion
Recognition through individual and team honors