Surveillance Operator

Caesars Entertainment • Elgin, IL

14d

About The Position

Responsible for observing casino and property operations using surveillance technology to protect the company, team members, guests and assets.

Requirements

• Must be minimally 21 years old.
• High school diploma or GED required
• Ability to read, write and speak in English.
• Excellent customer service skills required.
• Skill in developing and maintaining guest relations.
• Ability to establish and maintain an effective working relationship with management, staff, co-workers and guests.
• Have the ability to work in a stressful, high volume, energetic atmosphere.
• Team oriented; enjoys working with and assisting people.
• Maintain confidentiality of sensitive information.
• Ability to understand commands, questions and instructions from supervisors and co-workers.
• Ability to work flexible shifts.
• Must be able to sit for prolonged periods of time in close proximity to fellow employees.
• Work area is subject to variable temperatures.
• Be multi-tasked oriented.
• Requires eye/hand coordination and manual dexterity.
• Ability to distinguish letters and symbols; requires use of basic math.
• Requires the use of telephone and radio.
• Requires normal vision and hearing range.
• Understands and complies with policies and procedures, job description and other instructions.

Nice To Haves

• Prior Table Games knowledge or surveillance experience preferred.

Responsibilities

• Operates all surveillance equipment.
• Make independent and good judgment decisions within proper policy and procedures.
• Monitor asset protection for the casino and guests.
• Monitor security protection for guests, pavilion and casino property.
• Monitor tables, slot operations poker tables, cage and count room activities
• Monitor non-gaming areas, including exterior perimeters
• Complete written logs of activities during the shift
• Prepare written observation and policy violation reports.
• Must be able to respond calmly in a crisis and stressful situation.
• Make every attempt to keep your duties discreet and confidential.
• Performs all other tasks that may be assigned in the future

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees