Surveillance Operator

Churchill Downs • New Orleans, LA

73d

About The Position

Act as oversight and security agent for management and customers. Observe casinos for irregular activities. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Requirements

• Must be 21 years or older
• Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission
• 3-5 years of experience
• Knowledge of principles and processes for providing customer service
• Ability to read, analyze and interpret common documentation
• Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff
• Ability to write and present information to management in a reasonable manner
• Ability to perform normal mathematical computations about the implementation of current duties
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of instructions and deal with several variables

Responsibilities

• Documents procedure infractions
• Documents incidents of theft, etc.
• Conducts or assigns Close Watch or other special surveillance
• Inform Director of special observation requests
• Forwards all reports to Director
• Recommends Close Watch on personnel observed to be acting suspiciously
• Make proper notifications of Gaming and other violations
• Represents Director in his absence
• Perform all other duties, as assigned

What This Job Offers

• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees