Surveillance Operator

SARACEN DEVELOPMENT LLC • Pine Bluff, AR

123d

About The Position

This position is responsible for protecting Company assets and performing surveillance duties to ensure State and Federal gaming laws and policies and procedures are being maintained in games, slots, cashiers, and soft and hard count rooms. Employees are required, on a continual basis to contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. Maintain a professional departmental, company and community reputation.

Requirements

• 21 years of age or above.
• Must be able to obtain and maintain a gaming license issued by the State of Arkansas.
• High School Graduate or equivalent.
• Minimum one year of gaming surveillance experience preferred but not required.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
• Ability to respond to common inquiries from other employees or guests.
• Fluency in English.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to work with and apply mathematical concepts such as probability, fractions and percentages preferred.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Responsibilities

• Maintain strict confidentiality of all property related issues.
• Operate monitor room equipment, including basic computer functions.
• Participate in court actions relating to gaming violations.
• Learn all games in use on property and all procedures and cheating indicators of such games.
• Write proper reports as needed.
• Read and understand Arkansas Gaming and Title 31 rules and laws.
• Respond to surveillance supervision and gaming control requests.
• Respond to requests of all other departments when necessary.
• Maintain a neat and organized work area.
• Perform work in an honest and trustworthy manner.
• Maintain confidentiality within the set guidelines.
• Perform Player evaluations while furthering knowledge of surveillance operations.
• Attend all training classes and seminars as directed.
• Maintain digital recordings and storage and document any system abnormalities or malfunctions in the tech log.
• Observe and identify suspected cheaters and cheating techniques, and make department management aware of the observations.
• Other duties as assigned.
• Observe and report any and all gaming violations and/or thefts of property and ensure these are documented.

What This Job Offers

• Education Level: High school or GED