Surveillance Operator I

Shingle Springs Band of Miwok Indians•Placerville, CA

About The Position

Under the direct and regular supervision of the Surveillance Shift Supervisor, the Surveillance Operator I plays a crucial part in maintaining surveillance of properties owned by the Shingle Springs Band of Miwok Indians. The Surveillance Operator I works under close supervision, focusing on observing, documenting, and reporting criminal, regulatory, and procedural actions that would adversely affect any aspect of the operation. This is an entry level position with the greatest focus on learning and basic application of Surveillance Operator skills.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Ability to qualify for, obtain and maintain a gaming license issued by the Shingle Springs Tribal Gaming Commission, including pre-employment drug test and criminal background check.
Ability to accurately observe and document investigatory findings.
Ability to read, analyze, and interpret policy and procedure manuals and related documents.
Ability to effectively write daily logs and report investigative findings.
Ability to respond to inquiries and investigation requests from the Gaming Commission and Casino Management. Able to communicate effectively and professionally with fellow co-workers, department management, and other employees.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to calculate payouts on various table games and analyze data from spreadsheets.
Ability to take direction and apply cogent, logical reasoning to various situations.
If selected for an interview, a basic math test and video assessment test will be required as part of the interview process.

Nice To Haves

Knowledge of and experience with digital closed circuit television equipment preferred.
Prior gaming experience in the following areas is preferred: surveillance, table games, slots, and cage.

Responsibilities

Monitors all areas of the casino through the use of CCTV digital equipment.
Observes, records, and documents potential security and safety risks to guests and employees.
Observes, documents, and records all procedural, criminal, and regulatory infractions.
Utilizes CCTV and digital surveillance equipment to record, label, and store video incidents as evidence.
Acquires a basic understanding of the NIGC minimum internal control standards as they pertain to the casino operation. Documents and reports MICS infractions to the Gaming Commission.
Maintains a basic understanding of departmental policies and procedures affecting the casino operation as a whole.
Completes a daily activity report.
Coordinates with the appropriate department when Surveillance discovers any matter which needs further investigation or attention.
Attends regularly scheduled department meetings and training sessions.
Maintains a basic understanding of table games, slots, count, and cashier procedures; with emphasis on the detection of procedural errors and cheating methods.
Accountable for the accuracy and thoroughness of all daily logs, incident reports, and saved video.
Other duties as assigned.