Surveillance Operator - Full Time (Harrahs Hoosier Park)

Caesars Entertainment • Anderson, IN

102d

About The Position

The position involves monitoring and reacting to security situations, safety issues, illegal activities, internal procedural violations, and regulatory infractions. The individual must maintain strict confidentiality at all times regarding the surveillance system and operations. Any information or observance of activities that may affect the business, reputation, safety, or compliance of the property must be reported to the surveillance Supervisor or Manager on duty, and if necessary, the Director of Surveillance. The role requires observing monitor screens that display views of the Gaming facility and land-based sites, adjusting monitor controls to improve reception, and notifying the Surveillance Technician of equipment malfunctions. The individual must follow all instructions from Surveillance Department Shift Supervisors and Managers, inform the supervisor of issues as they occur, and maintain close surveillance of all gaming and non-gaming activities. This includes identifying, recording, and documenting illegal or unusual activities occurring in various areas such as the slot area, slot booths, count rooms, vault, and cage. All illegal and unusual activities must be reported to the Supervisor or appropriate authority, and all written reports required during the working shift must be completed. Other duties may be assigned at any time.

Requirements

• High school diploma or GED.
• 1 to 3 months of related experience or training.
• Basic computer skills.
• Ability to read and comprehend simple instructions and correspondence.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to perform basic mathematical operations.

Nice To Haves

• College education is helpful.
• Outgoing, energetic, and enthusiastic attitude.
• Comfortable initiating conversations and creating a fun environment.

Responsibilities

• Monitor and react to security situations and safety issues.
• Maintain strict confidentiality regarding surveillance operations.
• Report any activities that may affect the business or compliance to the appropriate authority.
• Observe monitor screens displaying views of the Gaming facility.
• Adjust monitor controls to improve reception.
• Notify Surveillance Technician of equipment malfunctions.
• Follow instructions from Surveillance Department Shift Supervisors and Managers.
• Maintain close surveillance of gaming and non-gaming activities.
• Identify, record, and document illegal or unusual activities.
• Complete all written reports required during the working shift.

Benefits

• Access to confidential/proprietary information.
• Access to general areas of the facility.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED