Surveillance Officer

Fort McDowell Golf Club • Scottsdale, AZ

2d

About The Position

Observe Casino operations to ensure that operations are adhering to requirements of the compact and tribal gaming ordinance internal controls.

Requirements

• High school diploma or GED Certification
• Computer and related software knowledge.
• Three (3) years of investigative experience in a regulatory agency.

Responsibilities

• Oversee the integrity of the gaming operations.
• Safeguards tribal assets represented by the Casino enterprise.
• Verifies jackpot payments.
• Memorize camera locations associated with the casino floor.
• Oversee opening, inventory, and removal of pull-tab boxes.
• Reviews and investigates customer disputes.
• Investigates Compact violations.
• Makes recommendations and writes follow-up reports.
• Safeguard the integrity of the gaming devices by regular inspections.
• Witnesses’ entry into gaming machines for maintenance.
• Keeps up-to-date knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
• Works varied shifts and days.
• Generate concise, thorough reports on investigative events.
• Interacts professionally with employees via radio, telephone, and email.
• Prepares investigative reports describing rule infractions, incidents and other non-routing events.
• Maintains awareness of possible situations that could compromise the safety of Casino patrons and employees.
• Performs other duties as assigned or required.
• Must have knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
• Must have knowledge of the regulations governing the rules and conduct of authorized games.
• Must be skilled in utilizing a computer and related software.
• Must possess oral and written communication skills.
• Must be skilled in applying provisions of the Gaming Compact.
• Skilled in establishing and maintaining effective and cooperative working relationships with other departments of the Tribal Regulatory Agency, We-Ko-Pa Casino Resort departments, vendors, other interested parties, and the public.
• Must possess strong memorization and multitasking skills.
• Must have fundamental knowledge of casino table games Blackjack, Roulette and Carnival games.
• Must obtain and maintain a State/Tribal License (including extensive background check and fingerprinting).
• Must pass a pre-employment drug test.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees