Surveillance Officer - Grave Shift

Caesars Entertainment•Baltimore, MD

2d•$21 - $21

About The Position

Surveillance Officers are responsible for understanding and responding to internal property needs. They communicate in a friendly, respectful and understandable manner. Surveillance Officers work to ensure the safety of our guests, employees and vendors, while ensuring assets of the property and its occupants are secure.

Requirements

High School Diploma or equivalent
Must be 21 years of age or older
High degree of professional and personal integrity/ethics
Must have basic computer and arithmetic skills
Must be able to obtain/maintain a gaming license through the MLGCA
Able to work day, evening or overnight shifts, including holidays and weekends
Able to speak, read and understand English
Able to complete an on-the-job 90-day training program, with various tests and assessments

Nice To Haves

Has had Surveillance employment or equivalent investigation/gaming/casino experience
Has excellent interpersonal and verbal/written skills
Has knowledge of casino table games, cheat tactics, and cash handling scams
Is able to understand and adapt to changing departmental/property/regulatory policies & regulations
Is able to work independently and proactively when work is not assigned
Is naturally curious and enjoys investigating freely

Responsibilities

Use a CCTV system to monitor and review activity throughout the casino property
Work with employees within the department as well as other departments to investigate incidents
Complete typed reports/logs and preserve video as evidence
Maintain surveillance on all casino operations for errors, theft, fraud and regulatory violations
Respond to casino activity and utilize necessary equipment to identify, record and document illegal and unusual activities occurring on the property
Work with law enforcement agencies to review and investigate crimes, and may represent the casino in litigation as required
Identify and/or review incidents such as departmental violations, risk management concerns, monetary variances and player disputes
Monitor various systems for malfunctions and report/document them as needed