Surveillance Officer (Substance Abuse): P&P District #19 Newport News #P1919

Virginia Information Technologies Agency•Newport News, VA

1d•Onsite

About The Position

Support the Department’s public safety mission by supervising and monitoring probationers in accordance with DOC standards. The role enhances community safety through home contacts, investigative support, and coordination with community resources. It ensures accurate documentation, effective communication, and timely reporting. Surveillance Officers play a key role in probationer accountability and successful reintegration.

Requirements

Ability to collect, analyze, and accurately document information from multiple sources
Ability to maintain detailed records in accordance with departmental standards
Effective verbal communication skills
Effective written communication skills
Strong proficiency in Microsoft Office applications, including Word and Excel
Experience using automated databases and case management systems

Nice To Haves

Prior experience in surveillance operations and investigative techniques, particularly within a criminal justice or human services setting
Strong report writing skills, including the ability to produce clear, concise, and objective documentation

Responsibilities

Supervise and monitor probationers in accordance with DOC standards
Enhance community safety through home contacts
Provide investigative support
Coordinate with community resources
Ensure accurate documentation
Ensure effective communication
Ensure timely reporting
Play a key role in probationer accountability and successful reintegration
Provide support to probation and parole operations by conducting home contacts
Engage with community partners
Refer individuals to appropriate community resources
Assist with investigations and the development of home plans
Conduct frequent monitoring
Conduct drug and alcohol testing
Perform case documentation
Perform field verification to ensure individuals under supervision comply with substance abuse conditions
Support engagement in treatment services