Surveillance Observer

Lake of the Torches Resort & Casino • Lac du Flambeau, WI

101d

About The Position

The primary responsibility of this position is to perform a variety of surveillance activities to assist in ensuring the safety and well being of guests, associates and Lake of the Torches Resort Casino properties. Specific responsibilities include, but are not limited to the following: Monitors, observes, documents and reports any violations of the Lake of the Torches Resort Casino operational procedures, criminal or civil statues, Lac du Flambeau Tribal/State gaming compacts, property, tribal or state internal controls, tribal gaming commission regulations or ordinances. Is responsible for ensuring that all surveillance systems are operational and functioning and issues repair orders in a timely manner. Continuously monitors all Lake of the Torches Resort Casino properties with an emphasis on money handling and table game areas. Records and submits surveillance observation, special observation, incident and accident reports occurring during the shift for review and action by the surveillance supervisor or surveillance manager. Provides surveillance manager, security officer, chief executive officer, gaming commission, tribal council or law enforcement agencies with documentary evidence of potential gaming crimes protected. Is responsible for providing depositions or courtroom testimony when necessary. Performs other duties as assigned.

Requirements

• High School education or equivalent.
• Minimum of two years prior experience working in a gaming environment.
• Prior experience in a surveillance or security position is desirable.
• Excellent interpersonal and communication skills.
• Familiarity with PCs and ability to manage confidential information.

Responsibilities

• Monitors, observes, documents and reports any violations of operational procedures, criminal or civil statutes, and gaming regulations.
• Ensures that all surveillance systems are operational and functioning, issuing repair orders as needed.
• Continuously monitors all properties with an emphasis on money handling and table game areas.
• Records and submits surveillance observation, special observation, incident and accident reports for review.
• Provides documentary evidence of potential gaming crimes to relevant authorities.
• Provides depositions or courtroom testimony when necessary.
• Performs other duties as assigned.

What This Job Offers

• Education Level: High school or GED