Surveillance - Evergreen (new)

KeyBank•Overland Park, KS

2d•$25 - $38•Hybrid

About The Position

The Surveillance Analyst I oversees the performance and physical condition of a multi-billion-dollar commercial real estate portfolio, including multifamily, retail, office, industrial, and lodging properties. This role provides hands-on exposure to the real estate banking industry through the assessment of diverse commercial real estate assets and market conditions.

Requirements

Bachelor's Degree (preferred) OR equivalent experience (required)
Some experience in commercial real estate, property analysis, or a related field (preferred)
Ability to interpret financial and operational data to assess property performance and risk.
Skilled in reviewing income statements, balance sheets, and cash flow reports.
Understanding of various property types including multifamily, retail, office, and industrial.
Evaluating physical condition, lease terms, and market conditions of real estate assets.
Assessing borrower creditworthiness and loan performance.
Proficient in using Excel for data analysis and financial modeling.
Strong verbal and written communication for interacting with stakeholders.
Ability to manage multiple tasks, deadlines, and inspection processes efficiently.
Understanding of lease structures, terms, and compliance.
Managing and interpreting large volumes of property and loan data.
Prioritizing client needs and maintaining strong service relationships.
Identifying and monitoring elevated risk properties and loans.
Capable of working autonomously while managing complex tasks.
Handling sensitive financial and client information with discretion.
Awareness of market trends and their impact on property performance.

Nice To Haves

Bachelor's Degree (preferred)
Some experience in commercial real estate, property analysis, or a related field (preferred)

Responsibilities

Collect and analyze annual property inspections, quarterly rent roll/occupancy reports, and operating statements.
Assess cash flows, debt yield coverages, lease terms, physical deterioration, and market-level conditions.
Research property performance inquiries and communicate findings with borrowers, sub servicers, rating agencies, investors, special servicers, and loan originators.
Manage the annual property inspection process, including ordering, tracking, uploading, and reviewing inspections.
Oversee inspection vendors and resolve issues during the inspection process.
Collaborate with internal teams such as KeyBank Real Estate Capital’s Account Management group.
Maintain and manage a Watchlist of properties with elevated risk, conducting research and sharing findings with the investment community.
Ensure borrower compliance with loan covenants.
Conduct intensive analysis and make recommendations for underperforming loans.
Maintain accurate loan and collateral data.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.