Surgical Services Secretary

University of Pittsburgh Medical Center • Pittsburgh, PA

97d • $18 - $28

About The Position

Join Our Team at UPMC Shadyside - Full-Time Surgical Services Secretary (Same Day Surgery). Are you ready to make a meaningful impact in a fast-paced surgical environment? UPMC Shadyside is seeking a dedicated Surgical Services Secretary to support our Same Day Surgery department, which handles 40-60 surgical cases daily across a diverse patient population. This dynamic role plays a key part in coordinating care and communication between the acute pain service, main DAS department, and the surgical family lounge. Schedule: Monday-Friday, 6:00 AM to 2:30 PM, with 5-8 hour shifts per week. Perks: No holidays, nights, or weekends required—enjoy a consistent daytime schedule.

Requirements

• High school diploma or equivalent.
• 1-2 years secretarial experience preferably in a health care setting or completion of an accredited secretarial school and 6-12 months experience required.
• Accurate typist and ability to use transcription machine.
• Word processing and PC experience required.
• Good command of the English language with specific knowledge of punctuation, spelling, etc. and ability to compose letters and memoranda of a routine nature required.
• Manuscript typing desired.
• Knowledge of medical terminology preferred.
• Problem solving ability - knowledge of function of the department and the responsibilities of personnel.

Nice To Haves

• Familiarity with EPIC and eProcurement (Epro) systems.

Responsibilities

• Accurately enter patient charges and reconcile daily revenue.
• Maintain complete, accessible procedural documentation.
• Prepare monthly statistical reports and compile data as needed.
• Manage surgical operative schedules and confirm OR times with surgeons and departments.
• Communicate schedule changes promptly to all relevant parties.
• Perform general secretarial duties including typing, filing, and appointment scheduling.
• Maintain organized workspaces and demonstrate proficiency with office equipment and computer systems.
• Update secretarial guidelines regularly.
• Collaborate with healthcare team members and assist co-workers.
• Take initiative and maintain operations in the absence of office partners.
• Notify supervisors of potential issues and contribute to problem resolution.
• Provide courteous, confidential, and accurate service to patients and staff.
• Answer phones professionally and document messages thoroughly.
• Demonstrate strong listening and problem-solving skills.
• Adhere to hospital and departmental policies.
• Maintain effective workflow, time management, and productivity standards.
• Be available and adaptable to meet operational needs.

Benefits

• No holidays, nights, or weekends required—enjoy a consistent daytime schedule.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED