Surgical Services Scheduler - Orthopedics
About The Position
Start here at Hartford HealthCare and be part of something better! Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. At Hartford HealthCare Medical group we offer: Supportive environment to promote professional and interpersonal development and growth Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40%25 tuition discounts with partnering institutions for colleague AND dependents Medical, dental and vision coverage options Generous PTO to promote work/life balance Employee assistance and wellness programs including a strong focus on promoting mental health Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more! JOB SUMMARY Responsible for scheduling hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements, ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed, and clearly communicated pre- and post-surgery instructions to patients. Ensures reconciliation of all dropped charges to ensure they match authorized procedures and escalate to appropriate parties, if necessary. Responsible for maintaining and managing resources, including insurance portal access, and provides consistent documentation in EPIC to support the obtained insurance authorization. Communicates changes in payer and or federal regulatory guidelines to their manager, pharmacy staff, providers and other clinical departments, as applicable.
Requirements
- Three years of experience is a healthcare setting.
- High school diploma or equivalent required
Nice To Haves
- At least three years of experience in surgical scheduling, preferably with a high volume surgical practice preferred
Responsibilities
- scheduling hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements
- ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed
- clearly communicated pre- and post-surgery instructions to patients
- Ensures reconciliation of all dropped charges to ensure they match authorized procedures and escalate to appropriate parties, if necessary
- Responsible for maintaining and managing resources, including insurance portal access, and provides consistent documentation in EPIC to support the obtained insurance authorization
- Communicates changes in payer and or federal regulatory guidelines to their manager, pharmacy staff, providers and other clinical departments, as applicable.
Benefits
- Supportive environment to promote professional and interpersonal development and growth
- Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40%25 tuition discounts with partnering institutions for colleague AND dependents
- Medical, dental and vision coverage options
- Generous PTO to promote work/life balance
- Employee assistance and wellness programs including a strong focus on promoting mental health
- Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
