Surgical Services Coordinator

Bridgeview Eye Partners•Fort Wayne, IN

10d

About The Position

The Surgical Coordinator will ensure that each patient and their family have a positive experience at Cataract & Laser Institute Surgery Center. This position will most often be the first line of contact to our new patients and their families as well as the last line of contact. This position involves every aspect of the total patient experience from start to finish. Kindness, consideration, smiles, and empathy to every situation is a requirement. Without positive patient care all responsibility listed below would not exist.

Requirements

High school graduate, or equivalent
Maintain compliance with the organization’s confidentiality policy in accordance with the Health Insurance Portability and Accountability Act (HIPAA)
Excellent organization, verbal and written communication skills
Ability to speak clearly and have patients understand language without misinterpretation or confusion
Professional maturity, appearance and demeanor required
Ability to work independently and handle multiple tasks simultaneously
Strong organization skills
Demonstrate a commitment to Standards of Care and Vision Today principles
Report for schedule work shifts in a dependable and timely fashion pursuant to MWEC attendance policy
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Nice To Haves

Previous experience in ambulatory surgery preferred
Knowledge in medical terminology preferred
Obtaining certification in ophthalmic field is encouraged

Responsibilities

Printing of surgical schedules
Identify new or returning patients, and acquiring a surgical chart accordingly
Print surgical chart packets and patient labels
Initial assembly of the surgical chart in accordance with the schedule
Prepare demographic sheet and insurance card packet for anesthesia
Complete operative notes, present to surgeon for signing, properly copy/file
Assist in patient admission and collection of funds during each surgery day
Filing of completed charts to the surgical filing system
Place reminder call with pre-surgical instruction to all surgical patients
Assist surgical coordinator in scheduling and education of patients and family
Place one day post-operative call to patients
Perform quarterly and annual physical inventory and report to administrator
Assist the Facility Administrator, Director or Nursing, and Billing Specialist as needed