Surgical Scheduling Coordinator II - Dubin Breast Center

Mount Sinai Health System•New York, NY

About The Position

The Dubin Breast Center of The Tisch Cancer Institute at Mount Sinai is part of one of the nation’s top-ranked hospitals. We offer integrated and compassionate care for every phase of breast health, all in one location. At Dubin, we provide the latest in prevention; diagnostics; surgery, medical and radiation treatment; and support after treatment. Our team of breast cancer experts works together to provide seamless, personalized, and holistic care. If appropriate, we can offer you the opportunity to receive emerging therapies as part of a clinical trial. The Dubin Center is a hub for comprehensive care. All our services are housed in a serene, state-of-the-art facility. This means we organize all your appointments, referrals, and other details. We aim to support you medically and emotionally. We give you optimal care so you can lead a full and fulfilling life. The Surgical Scheduling Coordinator II is responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. S/he provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care.

Requirements

Associate degree preferred
Certificate in Medical Technology preferred
Certificate in ICD-9 preferred
Certificate in CPT coding preferred
3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment

Responsibilities

Responsible for the coordination of all OR surgeries and procedures.
Monitors front office workflow and make adjustment to ensure optimum delivery of service.
Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
Responsible for obtaining patient medical clearance.
Resolve patient issues or answer questions regarding policies and procedures.
Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
Schedules post-op follow up visits with providers.
Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
Recording of hospital reservation and pre-admit data in CERNER system.
Perform other duties and responsibilities as assigned.