Surgical Scheduler - Center City (FT, Days)

Thomas Jefferson University • Philadelphia, PA

9d • Onsite

About The Position

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Collect and review patient insurance information to include but not limited to obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure. Completes pre-procedure phone calls and confirms appointment times with patients via telephone. Provides patient with all necessary pre-operative instructions. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned.

Requirements

• HS Diploma or equivalent required.

Nice To Haves

• Customer service and/or patient facing healthcare experience preferred.

Responsibilities

• Scheduling inpatient/outpatient procedures and/or surgeries
• Collect and review patient insurance information to include but not limited to obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Provides patient with all necessary pre-operative instructions.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees