Surgical Scheduler

Trinity Health•Hartford, CT

About The Position

Position Purpose: Trinity Health Of New England Medical Group is looking for a Surgical Scheduler to join the Plastic Surgery team located in Hartford. The Surgical Scheduler schedules pre and postoperative surgical procedures under the direction of the provider. Responsible for coordinating the OR and surgeon's schedule. Effective in obtaining demographic and insurance information and providing details to patients. What You Will Do: Communicates effectively (written and verbal) with colleagues, patients and family members Educate patients and family members so that they have a transparent understanding of the care being provided. Understanding of computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office. Demonstrates problem solving, conflict resolution, and positive communication through teamwork Minimum Requirements: High school diploma or equivalent 2+ years Healthcare office experience. Medical terminology preferred. Prior surgical scheduling experience highly preferred Proficiency in a Windows based computer environment and skill navigating through the Epic and Epic Care. Surgical booking protocols, medical terminology and Epic experience desirable. Possess excellent verbal, written and interpersonal skills. Considerable tact required in most duties to achieve results. Must have the ability to work well with others in a very busy, close environment as well as independently with minimal supervision. Position Highlights and Benefits Great benefits from Day 1 Patient-centric environment Career growth and advancement potential Diverse and inclusive culture We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

High school diploma or equivalent
2+ years Healthcare office experience.
Possess excellent verbal, written and interpersonal skills.
Considerable tact required in most duties to achieve results.
Must have the ability to work well with others in a very busy, close environment as well as independently with minimal supervision.

Nice To Haves

Medical terminology preferred.
Prior surgical scheduling experience highly preferred
Proficiency in a Windows based computer environment and skill navigating through the Epic and Epic Care.
Surgical booking protocols, medical terminology and Epic experience desirable.

Responsibilities

Schedules pre and postoperative surgical procedures under the direction of the provider.
Responsible for coordinating the OR and surgeon's schedule.
Effective in obtaining demographic and insurance information and providing details to patients.
Communicates effectively (written and verbal) with colleagues, patients and family members
Educate patients and family members so that they have a transparent understanding of the care being provided.
Understanding of computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office.
Demonstrates problem solving, conflict resolution, and positive communication through teamwork