Surgical Scheduler - Otolaryngology - Center City - Full-Time Days

Thomas Jefferson University • Philadelphia, PA

4h • Onsite

About The Position

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients. Essential Responsibilities: Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure. Completes pre-procedure phone calls and confirms appointment times with patients via telephone. Provides patient with all necessary pre-operative instructions Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned.

Requirements

• HS Diploma or equivalent required.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors
• Ability to process and interpret data
• Ability to multi task while managing a time sensitive workload

Nice To Haves

• Customer service and/or patient facing healthcare experience preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Provides patient with all necessary pre-operative instructions
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
• For more benefits information, please click here

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED