Surgical Scheduler

Inova • Leesburg, VA

5h • Onsite

About The Position

Inova Loudoun – Gastroenterology is looking for a dedicated Surgical Scheduler
to join the team. This role will be full-time day shift from Monday – Friday,
8:30 a.m. – 5:00 p.m.

Inova is consistently ranked a national healthcare leader in safety, quality and
patient experience. We are also proud to be consistently recognized as a top
employer in both the D.C. metro area and the nation.

The Surgical Scheduler is responsible for scheduling all surgical procedures and
ensuring that the appropriate clinical and insurance coding information is
collected for the surgery schedule. This role receives scheduling requests from
various sources, including providers, call centers, and clinics, and schedules
the procedure following established guidelines and leadership directions. The
Surgical Scheduler plays a pivotal role in the surgical team, ensuring that all
procedures are efficiently scheduled and coordinated. This position is vital for
maintaining the smooth operation of the surgical unit, as accurate scheduling
impacts everything from patient care to resource allocation. By effectively
managing the surgery schedule, the Scheduler ensures that patients receive
timely care and that the surgical team can operate efficiently. This role
supports day-to-day operations and contributes significantly to the overall
quality of healthcare delivery at Inova.

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every
day, our 26,000+ team members provide world-class healthcare to the communities
we serve. Our people are the reason we're a national leader in healthcare
safety, quality and patient experience. And from best-in-class facilities to
professional development opportunities, we support them at every step. At Inova,
we're constantly striving to be ever better — to shape a more compassionate
future for healthcare.

Requirements

• Education: High School Diploma or GED
• Experience: 3 years of scheduling experience in a healthcare revenue setting, or 2 years of scheduling experience at Inova
• Certification: None

Responsibilities

• Schedules and coordinates all surgical procedures, ensuring adequate time is allocated according to the physician's historical OR time slots.
• Assesses and schedules similar surgeries on dates, times, and locations to make the most of the surgeon's availability and increasing OR utilization and staff efficiency.
• Coordinates special equipment, instruments, and supply requests with appropriate interdepartmental OR care teams, ensuring accurate resources for each surgery.
• Resolves scheduling conflicts by developing and leveraging a strong partnership with the OR Clinical Coordinator or designee.
• Identifies and obtains missing patient information, equipment needs, CPT codes, and special requests from the physician's office for a complete and accurate surgical posting.
• Identifies and improves scheduling workflow deficiencies through collaboration with surgeons and clinical leadership, focusing on simplification, clarity, and ease of operation.
• Manages equitable and fair OR scheduling between surgeons, prioritizing patient safety, patient access, and safe working conditions.
• Represents the Surgery Service Line's excellence in care by accurately processing all surgical scheduling in a timely and professional manner.
• Identifies, collaborates, and integrates care team members which is vital to the accomplishment of the surgery, providing a smooth and unified experience for the patient.
• Coordinates care with surgeons, co-surgeons, and first assists.
• Ensures any necessary pre-operative exams/testing are completed prior to the surgery date.
• Ensures that patients are continually updated by tracking and notifying the patient of any scheduling modifications, pre-surgical appointments, or necessary peri-operative assessment.
• May perform additional duties as assigned

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED