Surgical Scheduler/Registration Specialist
About The Position
Springfield Regional Outpatient Surgery Center (Springfield OSC) is a Medicare-certified, AAAHC-accredited ambulatory surgery center located in Springfield, Ohio. With four operating rooms and a procedure room, the center provides high-quality, cost-effective outpatient surgical care across specialties including orthopedics, sports medicine, digestive health, general surgery, spine, women’s health, plastic surgery, podiatry, and pain management. Owned and operated in partnership with local physicians, Springfield OSC combines advanced technology with compassionate, patient-centered care in a convenient setting. Role Summary The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Monday-Friday, Full-time position. 8 hour daily shifts.
Requirements
- High school diploma or GED required; healthcare or surgical scheduling experience preferred
- Strong organizational, multitasking, and communication skills
- Ability to manage competing priorities in a fast-paced healthcare environment
- Proficiency with Microsoft Windows–based systems and scheduling/registration platforms
- Current BLS certification
- Ability to lift up to 50 pounds
- Prolonged standing, walking, sitting, and frequent use of hands and arms
- Ability to bend, stoop, kneel, crouch, or balance as needed
Responsibilities
- Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
- Monitor schedules, identify conflicts, and communicate changes to appropriate departments
- Register patients accurately, verifying demographics, insurance, and required documentation
- Collect copayments and input patient information into scheduling and registration systems
- Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
- Coordinate front desk and reception area activities to support efficient center operations
- Assemble and maintain patient medical records and ensure confidentiality
- Communicate professionally with patients, families, physicians, and staff (using translators as needed)
- Support quality improvement, safety, and risk management initiatives
- Maintain organization and cleanliness of the front desk and nourishment areas
- Perform clerical and administrative duties, including supply management and record maintenance
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
