Surgical Scheduler-Interventional Pain

US Oncology, Inc.•Santa Fe, NM

59d•Onsite

About The Position

Are you looking for an exciting career and not just a job in the medical field? Nexus Health Multi Specialty, affiliated with McKesson Specialty Health and US Oncology, a leader in cancer care, is seeking an experienced Full Time INTERVENTIONAL PAIN SCHEDULER to work in our brand new 3 level facility located in Santa Fe, NM. GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401 K. SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. Answer all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Requirements

High school diploma or equivalent required.
Position is entry level and requires 0-3 years' experience preferably in a medical office setting.
Knowledge of medical terminology and coding a plus.
Must have excellent communication skills, written and verbal skills.
Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

Answers all incoming calls; assesses callers' needs and directs appropriate personnel
Pages clinic personnel as appropriate
Obtains and communicates messages in an accurate and timely manner.
Schedule new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines
For new and or referred patients, sets up in system with appropriate documentation and coding
Cancels/reschedule appointments according to physician schedule changes; notifies appropriate clinic personnel
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage
Arranges for patients to have financial counseling as needed
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice
Follows policies and procedures to contribute to the efficiency of the front office
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request
Obtains necessary pre-certification as required
May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed
May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed
May be responsible for scheduling post-operative follow up appointments with Physicians
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure