Surgical Sales Manager (Cosmetic Surgery)

METEOR•Edinburg, TX

46d•$50,000 - $120,000•Onsite

About The Position

Rios Center for Plastic Surgery is a premier cosmetic surgery practice based in Edinburg and McAllen, Texas. Founded by Dr. Luis M. Rios, Jr., a double board-certified plastic surgeon and past president of the Texas Society of Plastic Surgeons, the center is known for delivering high standards of patient care in a state-of-the-art, accredited surgical facility. The practice offers a comprehensive range of surgical and non-surgical aesthetic services and serves as a training site for aesthetic surgery fellows and residents. Rios Center for Plastic Surgery is deeply committed to patient education, community ties, and maintaining a high-energy, respectful culture that prioritizes excellence and patient satisfaction. The Surgical Sales Manager (Cosmetic Surgery) is responsible for owning the consult-to-surgery sales process and leading the sales function to improve operating room utilization. This is an in-office role in Edinburg, TX, focused on closing high-ticket cosmetic procedures while creating structure, consistency, and accountability across the sales workflow. This role is both hands-on and leadership-oriented. The Sales Manager personally conducts cosmetic consultations, sets the standard for how consults are run, and leads the team through clear scripts, objection-handling frameworks, and follow-up processes. In addition to closing cases, this role brings organization and performance discipline to the sales operation to support sustained growth. This position is perfect for someone who: ✅ Is highly comfortable closing high-ticket, in-person sales in a one-call or same-day decision environment. ✅ Enjoys leading by example and coaching others through real performance, not theory. ✅ Is motivated by measurable outcomes such as close rate, OR utilization, and revenue growth. ✅ Thrives in structured, KPI-driven environments with clear accountability. ✅ Is confident handling objections, financing conversations, and emotionally driven buying decisions.

Requirements

5+ years of proven experience closing high-ticket sales in person (medical, aesthetics, luxury goods, or comparable industries).
1–2 years of experience managing sales teams.
Demonstrated ability to consistently handle objections and close same-day or short-cycle sales.
Experience leading, coaching, or mentoring other sales professionals.
Strong understanding of consult-based selling and emotionally driven buying decisions.
Comfort working toward clear KPIs, revenue targets, and conversion benchmarks.
Familiarity with CRM systems such as Symplast or similar patient management platforms.
Experience working with marketing teams.
Strong communication, organization, and follow-up discipline.
Ability to work in-office in Edinburg/McAllen, Texas.
Comfortable with a schedule aligned to surgical operations (early mornings, and late day calls).
Excellent verbal and written proficiency.

Nice To Haves

Experience in cosmetic surgery, aesthetics, wellness, or elective medical services.
Experience working with financing partners or structured payment options.
Background in building or scaling sales processes from an early or underperforming stage.
Previous experience in appointment setting.

Responsibilities

Personally conduct in-office cosmetic surgery consultations and close high-ticket procedures.
Guide patients through pricing, procedure options, and financing pathways with confidence and clarity.
Handle real-time objections related to cost, fear, timing, etc.
Ensure each consult is positioned to convert during or immediately after the visit whenever possible.
Maintain CRM hygiene and follow up with leads and patients.
Partner with clinic leadership and operations to align sales execution with capacity planning.
Lead and coach existing consultants, sales support staff, and appointment setters through daily performance expectations.
Provide hands-on feedback, role-plays, and objection-handling coaching based on real consult outcomes.
Set clear expectations around preparation, follow-up discipline, and closing behavior.
Serve as the sales subject-matter expert within the clinic and leadership team.
Take ownership of the recruitment process for new team members.
Ensure the team is following CRM hygiene and follow-up processes.
Collaborate with intake and scheduling teams to improve lead quality and consult attendance.
Develop and refine consult scripts, objection-handling frameworks, and follow-up workflows.
Standardize best practices across consult conversations to reduce inconsistency and drop-off.
Collaborate with leadership to improve pre-qualification criteria and consult readiness.
Support training materials related to procedures, FAQs, and patient decision drivers.
Monitor consult activity and sales performance to ensure opportunities are not lost throughout the patient journey.
Track conversion outcomes and identify patterns affecting close rates, patient readiness, and consult effectiveness.
Maintain clear and accurate documentation of consult notes, follow-up activity, and sales outcomes within clinic systems.
Provide regular visibility into sales performance for clinic leadership, highlighting progress, risks, and improvement opportunities.
Use performance data to inform coaching, process improvements, and sales execution standards across the team.
Participate in leadership meetings to provide clear updates on sales performance and risks.