Surgical Program Manager

Akron Children's Hospital • Akron, OH

75d

About The Position

Responsible for the coordination of the American College of Surgeons Children's Surgery Verification Quality Improvement program. Manages the organization of services and systems necessary for a multidisciplinary approach to providing care to children with surgical needs. Must play an active role in the administration and review of children's surgical care across the perioperative continuum. Assumes day-to-day responsibility to process and performance improvement activities. Serves as the practice leader/advocate for the surgical program in order to accomplish organizational and departmental strategic goals and objectives.

Requirements

• Experience in pediatric perioperative nursing is required.
• Experience in performance improvement is preferred.
• Experience working with all levels within an organization is required.
• Strong leadership skills including communication/organizational skills, time management, coping skills, motivation, problem-solving, autonomy and supporting the team is required.
• Strong skill set in analytics, writing, and editing, is required.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
• Education: BSN is required. MSN required within 5 years.
• Certification: Preferred
• Years of relevant experience: 5 years is preferred
• Years of experience supervising: 2 years is preferred
• Must show evidence of educational preparation, with a minimum of 16 hours of pediatric continuing education per year (or 48 hours over the 3-year period prior to application) and clinical experience in the care of children undergoing surgery.

Responsibilities

• Supervises employees, provides direction, coaches, trains, develops, and manages performance to organizational goals and expectations.
• Prepares, manages, and adheres to department budget to maintain expenditure controls.
• Coordinates management across the continuum of surgical care, which includes planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients, and serving as a resource for clinical practice.
• Provides intra-facility and regional professional staff development, participates in case review, implements practice guidelines, and directs community-education programs.
• Monitors clinical processes and outcomes and system issues related to the quality of care provided; develops quality filters, audits, and case reviews; identifies opportunities to improve surgical care in a proactive manner to implement best practices and continuity of care across the perioperative continuum; identifies trends and sentinel events; and helps to outline remedial actions while maintaining confidentiality.
• Manages, as appropriate, the operational, personnel, and financial aspects of the program. Serves as a liaison to administration, and represents the program on various hospital and community committees to enhance and foster optimal care management.
• Supervises collection, coding, and developing processes for validation and analysis of data. Designs and oversees the data collection to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.
• Stabilizes the complex network of many disciplines that work in concert to provide high quality surgical care. Serves as an internal resource for staff in all departments, and acts as an extended liaison for other system entities.
• Participates in research projects, analysis, and distribution of findings. Facilitates protocol design for accurate data collection, feedback, and analysis, and understands the requirements of research oversight.
• Participates in the development of children's surgical care systems at the community, state, or national levels.
• Oversees the writing, review and submission of the PRQ document prior to verification visit.
• Other duties as required

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees