Surgical Liaison Pre-Admission Testing

Beth Israel Lahey HealthBeverly, MA
1d$20 - $26

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Assigned to Surgical waiting area to facilitate communication among patients, families/friends, physicians and perioperative staff. Primary function to communicate non-clinical information regarding patient status and progress in Holding, OR, Pacu and SDC throughout the perioperative course. To Facilitate availability of patient families for confidential physician discussions. To facilitate family involvement in perioperative care by assisting with unobtrusive and approved visitation to Holding, Pacu and SDC. To facilitate perioperative service patient and family satisfaction. To assure Patient Advocate involvement in service recovery as needed. To direct patients and families within the waiting areas for Surgery, PAT and Anesthesia consultations. Job Description:

Requirements

  • Excellent communications skills
  • the ability to be empathetic and kind
  • Flexible, able to manage several issues simultaneously
  • Professional appearance and demeanor

Nice To Haves

  • Knowledge of medical terminology preferred

Responsibilities

  • facilitate communication among patients, families/friends, physicians and perioperative staff
  • communicate non-clinical information regarding patient status and progress in Holding, OR, Pacu and SDC throughout the perioperative course
  • Facilitate availability of patient families for confidential physician discussions
  • facilitate family involvement in perioperative care by assisting with unobtrusive and approved visitation to Holding, Pacu and SDC
  • facilitate perioperative service patient and family satisfaction
  • assure Patient Advocate involvement in service recovery as needed
  • direct patients and families within the waiting areas for Surgery, PAT and Anesthesia consultations
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