Surgical Coordinator - Blue Ash

Cincinnati Eye Institute • Blue Ash, OH

6d • Onsite

About The Position

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks. Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities. Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver. Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. Counsel patients for Physician Fee and Eye Surgery Center. Follow up on and collect surgery payments. Other duties as assigned.

Requirements

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• High School diploma or GED equivalent is required
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• This role requires a variety of physical activities to effectively perform essential job functions.
• The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%).
• Employees must be able to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.
• Occasional driving or climbing may also be necessary.

Nice To Haves

• Experience in financial counseling is preferred
• Experience working with insurance is preferred

Responsibilities

• Schedule surgery
• Perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.
• Check every patient chart for insurance benefits
• Prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees