Surgery Veterinary Technician Lead

Ethos Veterinary Health•Williston, VT

29d•Onsite

About The Position

Are you an experienced Veterinary Technician with a passion for mentorship and leadership? Join our team at PEAK Veterinary Referral Center located in Williston, VT as a Surgery Veterinary Technician Lead and help deliver remarkable care to pets while guiding and supporting a talented group of Veterinary Technicians. You’ll be the operational heartbeat of our surgery service—anticipating needs, keeping the day on track, and ensuring our surgeons, technicians, and clients are fully supported. Drive the daily surgical plan by coordinating case order, operating room assignments, and technician coverage to ensure every day runs with intention and efficiency. Be the calm in the chaos, actively managing the flow of the surgery schedule and stepping in to solve problems before they disrupt patient care. Serve as the trusted point person for surgeons, staying on the floor and readily available to support real-time decision-making and workflow needs. Navigate complex medical and financial conversations, overseeing advanced estimates and guiding clients through emotionally charged or high-touch situations with clarity and compassion. Own equipment and implant logistics, including troubleshooting equipment issues, managing urgent and specialty implant orders, and tracking/returning surgical implants (including total hips). Protect the future schedule, proactively monitoring forward bookings to identify and correct scheduling conflicts or inappropriate case placement. Keep communication flowing, monitoring the surgery team inbox and Chewy portal to ensure nothing falls through the cracks. This role is ideal for someone who thrives on responsibility, thinks several steps ahead, and takes pride in being the person everyone relies on to keep the day running smoothly—for the team, the surgeons, and most importantly, the patients. Please note that this is not a management position and will not involve attending management meetings or handling disciplinary actions. About Peak Peak Veterinary Referral Center is a 14,000 sq. ft. hospital providing state-of-the-art diagnostics, treatments, and 24-hour care for hospitalized patients seven days a week. We offer referral services in the fields of internal medicine, cardiology, surgery, oncology, radiology, and behavior. PEAK is the most comprehensive multi-specialty facility serving northern New York, Vermont, and New Hampshire. In 2021, we launched a 7-day-per-week veterinary Urgent Care service to support the non-critical medical needs of pets! For more information about our hospital, please visit https://www.peakveterinary.com. ed doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Requirements

You are a confident, skilled, Veterinary Technician - Bonus points if you are a CVT, LVT, or VTS!
You possess outstanding interpersonal and communication skills aimed at establishing long lasting, positive relationships with colleagues, clients, and the community.
You are able to work well independently and in a team environment, leading by example and holding oneself accountable for quality medicine and customer service.
You exhibit flexibility, dependability, responsibility, and possesses excellent attention to detail and time management skills
You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people who share that same value

Nice To Haves

Bonus points if you are a CVT, LVT, or VTS!

Responsibilities

Drive the daily surgical plan by coordinating case order, operating room assignments, and technician coverage to ensure every day runs with intention and efficiency.
Actively manage the flow of the surgery schedule and stepping in to solve problems before they disrupt patient care.
Serve as the trusted point person for surgeons, staying on the floor and readily available to support real-time decision-making and workflow needs.
Oversee advanced estimates and guiding clients through emotionally charged or high-touch situations with clarity and compassion.
Troubleshooting equipment issues, managing urgent and specialty implant orders, and tracking/returning surgical implants (including total hips).
Proactively monitoring forward bookings to identify and correct scheduling conflicts or inappropriate case placement.
Monitoring the surgery team inbox and Chewy portal to ensure nothing falls through the cracks.

Benefits

CE & uniform allowances
PTO + holiday double time 🎉
employee pet discount
401k with medical/dental/vision
disability & life insurance
HSA/FSA options
VetBloom access (RACE-approved CE)
Purdue Tech Program partnership with scholarships
CVT license reimbursement
VTS financial support & onsite mentorship
ask us about VTNE reimbursement!
medical, dental, vision, a 401k with employer match, and paid time off (including sick time)