Surgery Screener

Reno Orthopedic Center•Reno, NV

2d•Onsite

About The Position

Reno Orthopedic Center wants you to join the team as a Surgery Screener! We are seeking an enthusiastic and dedicated team member to conduct screening questionnaires and provide administrative support to patients at our Main location in downtown Reno. Who are we? At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: · We lead with a patient-first mindset , ensuring every decision is made in the best interest of those we serve. · We believe in the power of assuming good intent , fostering a culture of respect, optimism, and compassion, where teammates lift each other up. · Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative. · Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. · We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community. · Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right. If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC. What sets us apart? Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing! What would you do in this role? Be a part of an integral team, playing a vital role in assessing whether patients are suitable candidates for surgery at our facility. In this essential position, you’ll work closely with patients, healthcare providers, and surgical teams to gather health information, review screening questionnaires, and follow up on medical clearances and lab results. With a focus on ensuring that patients are fully prepared for surgery, you’ll provide clear, compassionate communication about surgery details, including timing, preparations, and what to expect. This role offers the opportunity to make a meaningful impact by helping patients navigate their surgical journey with confidence, ensuring they get the care they need at the right place and at the right time.

Requirements

Certifications/Education: High School Diploma/GED
Knowledge of: Customer services principles and practices
Experience: Using computer systems and applications, including entering data and typing.

Nice To Haves

Experience working in a medical office

Responsibilities

Conduct pre-admit screenings both in person and over the phone, going through surgery questionnaire, and following up on medical clearances and labs to assess their suitability to have surgery at Reno Orthopedic Surgery Center
Communicate with patients by answering a multi-line phone system and via electronic mail as required to resolve questions and issues
Provide accurate, detailed information to patients regarding surgical time, test preparations, scheduled arrival time, and any other directional information needed
Update medications and allergies in the patient’s electronic medical charts
Assist surgery schedulers as needed with reviewing physician surgery schedules, calling patients and offering tentative surgery dates.