Surgery Scheduling Coordinator

NORTHWEST SURGICAL•Vancouver, WA

About The Position

Rebound is hiring a full-time Surgery Scheduling Coordinator to support our Orthopedic team in Vancouver, WA. The Surgery Scheduling Coordinator is responsible for coordinating and scheduling surgical procedures, as well as related pre-operative and post-operative appointments. This role works closely with physicians, patients, clinical teams, surgical facilities, and vendor representatives to ensure accurate scheduling, clear communication, and efficient workflow across multiple service lines.

Requirements

High School Diploma or GED required; Medical Terminology coursework preferred
2–3 years of experience as a Surgery Coordinator or in a medical clinic environment preferred
Equivalent education and experience may be considered
Strong understanding of the healthcare and medical office environment
Excellent written, verbal, and interpersonal communication skills
Ability to prioritize, organize, and manage multiple tasks in a fast-paced, changing environment
Demonstrated attention to detail and accuracy
Ability to remain calm and effective in urgent or high-pressure situations
Strong relationship-building skills with patients, providers, and clinical staff
Prolonged periods of sitting and computer use
Occasional bending, stooping, reaching, and stretching for files and supplies
Ability to lift up to 30 pounds occasionally
Manual dexterity required for keyboarding and operating standard office equipment
Ability to manage frequent interruptions and multiple demands
Occasional exposure to communicable diseases, medical preparations, and conditions common to a clinical environment

Nice To Haves

Epic EMR experience preferred

Responsibilities

Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality, and Recognition
Coordinate and schedule surgical procedures in clinic and by phone across multiple surgical facilities
Manage provider surgery schedules, ensuring block time is optimized and filled appropriately
Communicate surgery dates, times, and pre-operative instructions to patients
Educate patients on pre-operative testing requirements, including labs, imaging, EKGs, and medical clearance
Review surgical case orders to ensure accuracy and completeness within the EMR
Obtain lab reports, dictations, imaging, and other supporting documentation as needed
Manage surgery reschedules and cancellations, ensuring reassignment of patients to maximize surgical block utilization
Coordinate add-on surgical cases as required
Manage workflow using In Basket messaging and email, ensuring timely responses throughout the workday
Provide patient education materials and assist with applications and patient instructions
Document consistently and accurately according to established protocols
Answer surgery scheduling phone calls and coordinate with outside facilities and vendors
Problem-solve scheduling conflicts with strong attention to detail and task prioritization
Maintain compliance with OSHA, HIPAA, and organizational policies
Attend required meetings, trainings, and in-services; participate on committees as requested
Maintain strict confidentiality at all times
Perform related duties as assigned

Benefits

Medical/Vision/Rx
Dental
401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
Company paid Life Insurance/AD&D
Voluntary Life insurance/AD&D
Company paid short and long-term disability
Flexible Spending and Health Saving Accounts
Employee Assistance Program
Free Parking
Paid Time Off accrued at up to 24 days in your first year based on FTE