Surgery Scheduler

Pinnacle Orthopaedics & Sports • GA

88d

About The Position

Schedules orthopedic and spine surgeries for patients with the appropriate provider, time and location. Ensuring the patients are being scheduled efficiently based on medical necessity and the physician schedules are being utilized to their maximum capacity. Triages orders based on scheduling criteria provided by the physician. Verifies necessity of insurance authorization or pre-determination based on cpt codes provided by physician. Ensures patient has proper medical clearance prior to procedure in collaboration with clinical team. Coordinate appointment with facility and fax orders with appropriate medical records. Schedule appointment in EMR. Completes accurate documentation of all scheduling notes in EMR. Provide information to patient regarding any specific instructions before testing, such as fasting on the night before testing, taking a specific medication, or temporarily stopping medications to ensure they don’t interfere with results.

Requirements

• High School diploma or equivalent is required.
• Six - twelve months of appointment scheduling experience in a healthcare setting is preferred.
• Basic understanding of medical terminology.
• Excellent phone skills, ability to communicate with patients and medical personnel effectively and efficiently.
• Excellent Customer Service Skills.
• Excellent time management skills.
• Intermediate knowledge of computer systems.
• Knowledgeable of medical privacy laws.
• Understanding of medical terminology and the types of procedures offered at a medical facility.
• Strong Organizational Skills with great attention to Detail.
• Problem Solving Skills required.
• Demonstrated Conflict Management Skills required.

Responsibilities

• Schedule orthopedic and spine surgeries for patients with the appropriate provider, time, and location.
• Triages orders based on scheduling criteria provided by the physician.
• Verifies necessity of insurance authorization or pre-determination based on cpt codes provided by physician.
• Ensures patient has proper medical clearance prior to procedure in collaboration with clinical team.
• Coordinate appointment with facility and fax orders with appropriate medical records.
• Schedule appointment in EMR.
• Completes accurate documentation of all scheduling notes in EMR.
• Provide information to patient regarding any specific instructions before testing.

What This Job Offers

• Education Level: High school or GED