Surgery Scheduler

United Surgical Partners International • Dallas, TX

75d

About The Position

The Surgery Scheduler plans and schedules for surgical and related appointments for doctors. Manages certain functions related to Credentialing of professional staff members for the facility by performing the following duties. Essential Duties and Responsibilities include maintaining the master schedule to ensure coordination between doctors, anesthesia, lab, and insurance carriers. The Surgery Scheduler schedules surgeries, coordinates schedules between the Surgery Center and doctor's offices, gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, and insurance information, and enters all patient information in the computer system. They also schedule all surgical anesthesia services required according to doctor preference and availability, assure that pre-certification/referrals are in order for the Insurance Coordinator, and confer with the OR Nurse Manager, Charge Nurse, and/or Administrator to determine the status of scheduled surgeries. The role requires altering schedules to meet unforeseen conditions, providing relief for the front business office, Receptionist, and all other business functions as needed, and being cross-trained to fill in and effectively perform all other job descriptions. The Surgery Scheduler interacts appropriately and effectively with all patients and others regardless of age or ethnic background, initiates safe practices, and is knowledgeable about current center policies and procedures. They assist with environmental hazard and infection control surveillance, participate in emergency preparedness drills, and follow all equipment safety guidelines.

Requirements

• Minimum 2-4 years of hospital or medical office experience required.
• ASC Surgery scheduling experience preferred.
• High school diploma or equivalent.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

• Maintains master schedule to ensure coordination between doctors, anesthesia, lab and insurance carriers.
• Schedules surgeries and coordinates schedule between Surgery Center and doctor's offices.
• Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc.
• Enters all patient information in computer system.
• Schedules all surgical anesthesia services required according to doctor preference and availability.
• Assures that pre-certification/referrals are in order for Insurance Coordinator.
• Confers with OR Nurse Manager, Charge Nurse and/or Administrator to determine status of scheduled surgeries.
• Alters schedules to meet unforeseen conditions.
• Provides relief for the front business office, Receptionist and all other business functions, as needed.
• Cross-trained to fill in and effectively perform all other job descriptions.
• Interacts appropriately and effectively with all patient/others regardless of age or ethnic background.
• Initiates safe practices and is knowledgeable about current center policies and procedures.
• Assists with environmental hazard and infection control surveillance and participates in emergency preparedness drills.
• Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care for all business equipment.

Benefits

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Availability of short- and long-term disability.
• Flexible financial benefits including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees