Surgery Scheduler

HCA•Rochester, NH

32d

About The Position

Responsible for managing the scheduling and coordination of procedures performed throughout the Surgical Services Department, including: Operating Room, Endoscopy, Pre-Op Screening, and the Pain Clinic, as well as coordinating Anesthesia staff needs in off- site locations. What will you do in this role: Provide excellent customer service. Continuously communicate with department managers to prevent overbooking of staff, surgical equipment and other departmental resources Accurately translate information given by physician's offices to procedure codes used by the Surgical Services Department and convey information in concise written form to appear on schedule. Coordinate multi-department needs in complicated cases, to include Central Wide Scheduling, Radiology, Pharmacy, physician's offices, and outside vendors. Create and distribute printed next-day schedules to hospital departments. System of checks/double checks of the Endoscopy schedule with the Atlantic Digestive office for accuracy of schedule two and three days out. Answer and respond to telephone inquiries and bookings, answer questions, and obtain information relating to the scheduling of procedures and appointments in a professional, efficient manner. Obtain pertinent and necessary demographic information and enter data accurately within the Meditech system. Work closely with Department of Anesthesia and Clinical Coordinators of the Operating Room and Endoscopy to facilitate an efficient flow of cases for the following day considering equipment and staff resources. Maintain and safeguard maximal level of confidentiality and integrity of patient's medical records and demographics. Note any outside equipment and reps coming in for procedures, as well as special considerations, such as MRSA or IDDM patients.

Requirements

High school diploma/GED and 1-4 years clerical experience required.
Other skills required: computer data entry, medical terminology, knowledge of hospital organization and operation and good verbal and written communication skills.
Excellent operational use and understanding of medical terminology surgical procedures, as well as understanding of needed surgical equipment.

Responsibilities

Provide excellent customer service.
Continuously communicate with department managers to prevent overbooking of staff, surgical equipment and other departmental resources
Accurately translate information given by physician's offices to procedure codes used by the Surgical Services Department and convey information in concise written form to appear on schedule.
Coordinate multi-department needs in complicated cases, to include Central Wide Scheduling, Radiology, Pharmacy, physician's offices, and outside vendors.
Create and distribute printed next-day schedules to hospital departments.
System of checks/double checks of the Endoscopy schedule with the Atlantic Digestive office for accuracy of schedule two and three days out.
Answer and respond to telephone inquiries and bookings, answer questions, and obtain information relating to the scheduling of procedures and appointments in a professional, efficient manner.
Obtain pertinent and necessary demographic information and enter data accurately within the Meditech system.
Work closely with Department of Anesthesia and Clinical Coordinators of the Operating Room and Endoscopy to facilitate an efficient flow of cases for the following day considering equipment and staff resources.
Maintain and safeguard maximal level of confidentiality and integrity of patient's medical records and demographics.
Note any outside equipment and reps coming in for procedures, as well as special considerations, such as MRSA or IDDM patients.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.