Surgery Scheduler

Summit Spine and Joint Centers • Lawrenceville, GA

3d • Onsite

About The Position

Summit Spine & Joint Centers was founded in 2014 by Dr. Amit Patel to provide patients with high-quality, patient-focused comprehensive treatments. We are a rapidly growing healthcare practice whose objective is to help patients regain and improve their quality of life. The Surgery Coordinator serves as a specialist within the Insurance Authorizations department, coordinating the entire lifecycle of patients being seen for complex surgical procedures such as SCS trials and implants, Vertiflex implants, SI Joint Fusions, NALU/Sprint Peripheral Nerve Stimulators, Intracepts, VIA DISCs, etc. The ideal candidate will also have strong sales skills for cross-training on our call campaigns, as well as strong customer service skills to promote positive patient interactions.

Requirements

• Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
• Strong attention to detail and commitment to HIPAA
• Ability to work independently and as part of a small team
• Strong interpersonal skills when working with patients
• Strong written communication skills
• Working knowledge of medical terminology, CPT coding, ICD.10 coding, and medical pre-certification and prior authorization protocols
• Experience using eClinical Works required
• Minimum 1-year healthcare experience required, experience in Pain Management preferred
• In-person position in our Lawrenceville administrative building.

Nice To Haves

• Bachelor's Degree preferred, or equivalent combination of education, training, and experience
• Individuals that speak Spanish, Korean, or Vietnamese as a second language preferred

Responsibilities

• Pull EMR reports and input data into excel sheets, tracking individuals where a complex procedure has been ordered by a physician
• Communicating patient financial responsibilities for procedures
• Answering basic patient inquiries related to procedures
• Coordinate psych evals for patients where physicians have ordered a complex surgical procedure, upload psych eval results to EMR
• Add patients to surgery schedule within EMR (eClinicalWorks)
• Communicate with all relevant team members / stakeholders about approved and scheduled procedures, including notating status updates within EMR and excel tracking sheets
• Coordinate process if patients need any replacement equipment for stimulators

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level