Surgery Scheduler
About The Position
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Job Summary: The Surgery Scheduler schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Scheduler provides accurate information so that all departments may view daily, and maintains open communication with hospital departments and physician offices regarding schedule changes. Essential Functions: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodations.
Requirements
- Knowledge of computer/telephone support, preferably in the healthcare industry.
- Strong customer service background, preferably in a healthcare setting.
- Excellent written and verbal communication skills.
- Competence with computer processing functions and other standard office equipment
- Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- Ability to manage and prioritize multiple tasks.
- Ability to resolve customer issues calmly and professionally with diplomacy and tact.
- Ability to work independently with minimal supervision.
- Strong organizational skills.
- Great Customer Service Skills.
- Knowledge of medical terminology specifically in Oncology/Hematology.
Nice To Haves
- Previous Oncology/Hematology experience preferred
Responsibilities
- Schedules surgery procedures using OncoEMR.
- Answers the phones in a professional and courteous manner.
- Completes daily surgical schedule.
- Assures appropriate coordination with other hospital departments when special surgical needs occur.
- Publishes an accurate daily call list and forwards to staffing departmen Sending Orders to NMS to obtain auth.
- Calls patient provides surgery/ pre-op /post op instructions.
- Once auth obtained NMS notifies coordinator and will coordinate with hospital for surgery date.
- Coordinates assist surgeon.
- Adds to surgery calendar.
- Calls patient with the date of surgery and schedules their post op appt.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
