Surgery Scheduler

Rothman Orthopaedics•Bensalem Township, PA

36d•$18 - $25•Onsite

About The Position

Rothman Orthopaedics is seeking a full-time Surgery Scheduler for their Bensalem, PA office. This role is crucial for efficiently making, scheduling, and communicating surgery appointments for patients. The successful candidate will demonstrate excellence in service to patients, physicians, partner departments, and external stakeholders, while maintaining administrative accuracy and attention to detail in scheduling and team communication. Schedulers are expected to meet a Key Performance Indicator (KPI) for cases scheduled per week. Rothman Orthopaedics is committed to fostering a professional and nurturing environment for its employees, a commitment that has earned them recognition as a Top Workplace in Philadelphia.

Requirements

Two year of work experience in a medical office setting with medical receptionist or surgical scheduling experience.
Minimum high school diploma or equivalent required.
COVID-19 vaccination is required as a condition of employment.

Nice To Haves

Knowledge of medical terminology, third party billing, insurance regulations and ICD-9 and CPT coding desirable.
Computer skills including, but not limited to MS office.

Responsibilities

Greets and registers patients in a prompt, pleasant, and helpful manner.
Verifies necessary information: demographics/Insurance/ Primary Care Physician, Procedure and laterality.
Schedules and coordinates patients’ surgical appointments for all participating locations and non-surgical related diagnostic studies including, but not limited to Epidural Steroid Injections and EMG Testing.
Maintains paper and computerized logging system.
Answers telephone in a professional manner, answers any questions that are within the area of the positions responsibility, forwards calls, or sends message by appropriate means to all necessary individuals.
Check surgery scheduling referral report every morning and make corrections as needed.
Present resources to patients as needed.
Schedules patients procedure, Pre-operative testing , Medical clearance, Orthotic (if needed) and Post-Operative appointments.
Completes reservation form and sends over to appropriate surgical facility along with all Facility forms.
Scans all patient information, reservation and consent forms as well as fax confirmations into EMR chart.
Create referral in EMR and send insurance/surgical information to the rep in order for authorization to be obtained.
Add procedure in Physicians Outlook calendar ( if Applicable )
Completes and faxes PATS prescriptions/Clearance form a " Sx Quick fax/Referral request " to the patients Primary Care Physician.
Obtains requested results from PCP/ Surgical Facility and scan into EMR chart with necessary communication to clinical team.
Reviews physicians schedules weekly.
For any cancellations/Rescheduled cases: must send notification to facility and Physician.
Clinical team will work with scheduler to fill OR schedule.
Follow up 10 days prior to patients surgical date: all Lab, EKG and Clearances results.
Fax to appropriate facility, PCP and scan into EMR along with fax confirmations and assign to your Physicians Pool.
Document / Scan all appropriate information via EMR.