Surgery Scheduler / La Mesa / FT (587)

Vascular Associates of San Diego • La Mesa, CA

8d • $22 - $25 • Onsite

About The Position

The Surgery Scheduler plays a critical role in ensuring smooth coordination between patients, providers, and surgical facilities. This position is responsible for scheduling surgical office based vein procedures, checking patients in and out, obtaining necessary authorizations for surgeries and imaging orders, preparing patients with pre-operative instructions, and maintaining accurate documentation. The ideal candidate is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced healthcare environment.

Requirements

• High school diploma or equivalent, Certified Medical Assistant preferred
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Schedules office and hospital based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services.
• Enter notes/special instructions needed for scheduling in the electronic medical record.
• Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Confirms patient’s insurance provider and obtains prior authorization if required.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
• Serves as contact person for patients, physicians, surgeons, PAAES, UR, and financial services to ensure all established goals are met.
• Complete patient check-in and check-out processes, including collection of co-pays and patient signatures as needed.
• Verify identification and demographic information.
• Provide patients with necessary forms and instructions for visits or procedures.
• Assist patients with scheduling follow-up visits or specialty referrals at time of check-out.
• Submitting authorizations for imaging orders.
• Answer multi-line phones promptly and professionally, directing calls appropriately.
• Schedule, reschedule, and cancel appointments using the EHR/practice management system.

Benefits

• All employees receive 40 hours of sick time.
• We offer medical insurance after 90 days, will start to accrue vacation time after 90 days.
• We have a 401-K benefit plan which you will be fully vested after 2 years though you earn towards it after 90 days.
• The office is closed all major holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED