Surgery Scheduler

USPI•San Diego, CA

22d•$24 - $29

About The Position

Synergy Surgery Center is hiring a Surgery Scheduler. Our fast-paced Ambulatory Surgery Center is committed to producing the highest quality work and experience for patients and their families. Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Minimum 1-2 years of hospital, ASC, or medical office scheduling experience required.
Must be able to communicate verbally and non-verbally in a professional way.
Ability to use time wisely in preparing work area to meet high-paced demand.
Show a genuine desire to work and improve the ASC as a whole.
Professional appearance and attire.
Strong familiarity with medical terminology, and general interest/willingness to learn multiple specialties.
Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

Sets priorities and organizes work
Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, coordination with vendors, and arrangements for 23-hour stay.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paper work for any patient add-on is received by the appropriate staff.
Communicates changes to schedule to appropriate staff
Works closely with OR Manager and Materials Manager to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other business office areas.
Accepts other duties as assigned.
Completes consents and ensures accuracy before submitting to the chart builder.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.