Surgery Scheduler - OR Galveston

University of Texas Medical Branch (UTMB) • Galveston, TX

16h • Onsite

About The Position

The Surgery Scheduler coordinates operating rooms and the schedules of surgeons/staff needed for surgical procedures. This role involves collecting and analyzing data on patient surgical cases and the availability of operating suites to enhance patient care and optimize operating room utilization. The scheduler is also responsible for maintaining balanced operations among nursing services, anesthesia, faculty/community surgeons, and available equipment.

Requirements

• Bachelor degree and one year experience
• or High School diploma or equivalent and three years clerical or customer service experience

Responsibilities

• Identify and assign operating suites for all surgical cases, considering various suite capabilities and available clinical staff.
• Facilitate patient assignments and communicate regularly with clinical operations staff regarding placement issues for prompt resolution.
• Perform data entry of patient accounts, including procedure description and code, region, laterality, anesthesia type, Surgeon, service, and pre-op diagnosis.
• Answer calls and provide high-level customer service in all interactions with customers.
• Maintain patient confidentiality regarding access to patient and other clinical information via email, computer, and fax.
• Address concerns of clinical teams, provide recovery, and escalate issues to the appropriate chain of command as needed.
• Monitor case durations and make appropriate adjustments as requested to ensure accurate scheduling.
• Ensure financial authorization of scheduled elective cases and work with the financial team to escalate clearance for necessary patients.
• Provide department leadership updates regarding placement needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level