Surgery Scheduler

USPI•Oxon Hill, MD

5h•Onsite

About The Position

Harbor Heights Surgery Center is hiring a Surgery Scheduler. At Harbor Heights Surgery Center, we believe health and care are inseparable, focusing on offering a high-quality, service-oriented environment for surgical procedures in Orthopedic, General, ENT, Hand, and Podiatry specialties. The Surgery Scheduler is responsible for the daily maintenance of the surgery schedule and all aspects of the scheduling process, including strategizing, problem-solving, and ensuring high levels of customer service with scheduling coordinators from doctors' offices and Operating Room Staff. The successful candidate needs outstanding leadership, communication, and customer service skills, along with the ability to efficiently diffuse difficult scheduling conflicts. USPI, the parent organization, partners with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States, committed to efficient and clinically excellent surgical services. USPI is also committed to an inclusive culture that respects differences, nurtures individual contributions, and embraces diversity to meet the needs of its diverse patient and physician population.

Requirements

High School Diploma or GED
2+ years of hospital or medical office experience required
Must be able to communicate verbally and non-verbally in a professional way
Ability to use time wisely in preparing work area to meet high-paced demand
Show a genuine desire to work and improve the hospital as a whole
Professional appearance
Strong medical terminology
Must demonstrate excellent phone etiquette and exceptional customer service skills

Nice To Haves

Surgery scheduling experience is a plus

Responsibilities

Responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process
Strategizing and problem solving
Ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff
Diffuse difficult scheduling conflicts efficiently with strategy