Surgery Scheduler, Pediatric Surgery, FT, Days

Prisma HealthRichland, WA
21hOnsite

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary This may include some or all of the following: scheduling patient appointments, retrieving insurance authorization for all surgeries, testing and procedures; maintaining and updating physician schedules. All team members are expected to be knowledgeable and compliant with Prisma Health’s values of compassion, dignity, excellence, integrity and teamwork. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Coordinates surgeries and information with other physician offices. Assembles patient charts and answers patient’s questions regarding surgery and testing. Ensures that customer service targets are achieved Validates documentation for scheduling verification and authorization(s) Communicates with physicians and department staff to accomplish assigned duties. Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive.

Requirements

  • Education - High school diploma, GED or equivalent preferred
  • Experience - Two (2) years related work experience.

Nice To Haves

  • Healthcare industry experience preferred.
  • Knowledge of medical terminology preferred
  • Customer-oriented service skills
  • Computer/word processing skills

Responsibilities

  • scheduling patient appointments
  • retrieving insurance authorization for all surgeries, testing and procedures
  • maintaining and updating physician schedules
  • Coordinates surgeries and information with other physician offices.
  • Assembles patient charts and answers patient’s questions regarding surgery and testing.
  • Ensures that customer service targets are achieved
  • Validates documentation for scheduling verification and authorization(s)
  • Communicates with physicians and department staff to accomplish assigned duties.
  • Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
  • Performs other duties as assigned.
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