Surgery Scheduler

Midwest Vision Partners • Stow, OH

28d

About The Position

As a Surgery Scheduler you will play a key role on our Surgery Counselor Team, providing education and guidance throughout the patient's experience. You will schedule patients for surgery and ensure all appropriate paperwork is completed. This is a temp to hire position. GENERAL JOB PURPOSE: The Surgical Counselor Support Specialist helps with administrative and clinical tasks before and after surgery. This is a temp to hire position.

Requirements

• Prior practice management system experience or at least one year of previous patient registration experience or related role.
• Strong knowledge with Excel, Google, MS Office, Nextech, Allscripts.
• Ability to maintain confidentiality and discretion at all times.
• Self starter, solution focused with ability to balance multiple priorities.
• Knowledge of governmental regulations related to the Healthcare field.
• Skilled in developing and maintaining effective relationships with administration and providers.
• Highly organized, collaborative, detail oriented, and self motivated.
• A keen eye for details to examine documents for accuracy and completeness.
• Ability to appropriately convey information both orally and in writing to patients, clinicla, and non-clinical personnel.
• Courteous and willing to provide support to patients.
• High school diploma or equivalent.

Nice To Haves

• Previous Ophthalmology/Optometry, healthcare, administrative or customer service work experience preferred.

Responsibilities

• Providing instructions to patients with upcoming surgeries.
• Prepare surgical charts.
• Schedule post-op appointments.
• Confirm surgery dates with the patient.
• Check voicemail and return calls within a 24 hour timeframe.
• Assist with other administrative duties and patient communication.
• Understand and is competent at the EMR and Scheduling systems and assist in scheduling patients for surgery.
• Work with Surgical Counselors to ensure optimal patient care and satisfaction.
• Communicate fee schedule, finance options and insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees